Why has my application been referred?

 

Why was I declined?

 

What is the deferred period on my credit agreement?

 

If I make a payment during the deferred period, will I be charged anything extra?

 

Will I incur additional charges if I choose to settle in full after the deferred period?

 

When will I start making the direct debit payment and will I be notified?

 

I want to make a payment on my credit agreement, how can I do this?

 

I have lost my credit agreement, how can I get another copy?

 

I have lost my order reference number, how can I retrieve it?

 

How long will it be before my goods are delivered?

 

I have changed my mind and wish to cancel my credit agreement, how can I do this?

 

Can I change my agreement if I decide to purchase another product?